June 04-06, 2013 | Crowne Plaza Downtown Dallas | Dallas, TX

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Agenda

Big Data for Utilities Summit: Using Big Data to Enhance Utility Customer Engagement and Relations
June 5-6, 2013


At Big Data for Utilities Summit: Using Big Data to Enhance Utility Customer Engagement and Relations utilities will get guidance from leading big data technology providers and early adopters on implementing analytics platforms, systems and strategies. They will present lessons learned in using big data to enhance marketing and customer relations in industries such as telecommunications, and explore how electric, gas and water utilities are using analytics to achieve demand reduction, energy efficiency, green energy and other mandates. Finally, you will hear about the role of analytics in the future smart grid from the Galvin Institute.



Pre-Summit Briefing: The Big Data for Utilities Primer
June 4, 2013


This pre-conference primer will introduce how big data concepts can be applied in the utility environment. It will discuss the technological tradeoffs in managing big data analysis campaignsódeveloping in-house vs. using outsourced expertise, the role of the cloudóand the unique concerns in protecting utility customer privacy and security. Finally, it will provide lessons learned in implementing big data analysis initiatives in the telecommunications industry.



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